Returns And Refund Policy


Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

We offer a 100% money back guarantee on all products that are defective or damaged during shipping. Just let us know and we will provide a return address and a replacement or refund as preferred.

If you are unsatisfied with your order – please contact our support and we will do our best to help you out!

If you are not happy with the product we offer free returns. 

The product must be return within 5 days of receiving it. 

We do not issue the refund if:

  • your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)